About GE Money

 

Who we are

Team
GE Money is a leading New Zealand consumer finance company, offering a range of services: including personal loans, insurance and interest-free and promotional retail finance.

Locally we have assets of about NZ$1.4 billion and 600 staff serving more than 530,000 customers through over 2,000 retailer partners, brokers, all New Zealand ATMs, phone and the internet.

When it comes to personal finance, we’re a leading alternative to the major banks. So whether you're renovating your home, organising a holiday, need a credit card for everyday use or want to consolidate your debts, you can count on GE Money to work with you, and provide you with the solution that’s right for you.

For our retail partners, GE Money is a full service provider of accessible and easy-to-understand financing solutions that allows them to better serve their client relationships by managing credit applications, credit authorisation, billing, remittance and customer service processing.

GE Money is a division of GE Capital, one of the four main businesses of General Electric (GE). GE is a diversified technology, media and financial services company focused on solving some of the world's toughest problems and dedicated to creating products that make life better. Products and services range from aircraft engines, sustainable power generation, water processing and security technology to medical imaging, business and consumer financing, media content and advanced materials

GE has been one of the world’s most innovative companies for 130 years and remains the only company originally listed on the Dow Jones Industrial Index in 1896 that still trades today (NYSE: GE). GE serves customers in more than 100 countries and employs more than 300,000 people worldwide. Visit www.ge.com for more information.

GE Money has provided personal financial services for nearly 80 years. During the turbulent times of the Great Depression, GE created the GE Credit Corporation (1932). By offering financing solutions, GE helped people buy the GE Appliances they needed to keep their families safe, healthy and comfortable.

As times changed, GE Money reached out to provide financial services to businesses and consumers all over the world. GE Money now serves 110 million people in 55 countries with assets worth around US$184 billion.

Our Promise To You
At GE Money, our customers are at the centre of everything we do. That’s why “we can and will do more” for you. We promise to:

1. Consider you personally
We recognise that everyone has different circumstances. We’ll provide information on our products and services so you can decide what’s best for you. And we’ll keep you informed of any changes that affect you.

2. Look out for your interests
We’ll listen to your needs, respond to your requests and responsibly lend you money. If you have financial difficulties or your circumstances change, call us …. we can help.

3. Tell it to you straight
We’ll provide simple application forms, transparent terms and conditions and contracts in plain English.

4. Respect your personal information
Our most important asset is your trust. Keeping your private information secure is a top priority on which we will not compromise.

5. Continue to improve our service to you
If we don’t live up to our promises, please let us know so we can change. If you are unable to resolve disputes with us, there are independent processes available free of charge to you.